Frequently Asked Questions

General Questions

What items do you sell wholesale?

We wholesale our teas, honey sticks, agave sticks, seaweed products and select gift packs. Please note that we sell by the case and we do not split cases.

Where are you located?

Our corporate offices are located in Portland, Oregon. Our address is, Stash Tea Company, 16655 SW 72nd Avenue, Suite 200, Tigard, Oregon 97224. Our phone number is 1-800-547-1514. Our mailing address is PO Box 910, Portland, OR 97207.

What are your office hours?

Our office hours are 8:00 am - 4:00 pm Monday through Friday, Pacific Time.

About Our Products

Are Stash Tea products kosher?

All Stash Tea, Stash honey sticks and Stash organic agave nectar sticks are kosher certified by Kof-K. Our Yamamotoyama Nori Seaweed products are not kosher certified.

Are images of Stash Tea products available?

Yes, all of our images are available for use and can be accessed from our Image Library. Please contact us to receive the password.

Placing an Order

What is the minimum wholesale order?

The minimum order is $250.00.

What are your shipping charges?

We charge a flat rate of $10.00 for all orders shipping within the US. Please call 1-800-547-1514 or 503-684-4482 for expedited shipping charges or shipping charges outside the US.

Does Stash Tea offer volume discounts?

A 5% discount will be applied to orders over $500.00 and orders over $1000.00 will qualify for a 10% discount plus free shipping.

Does Stash Tea offer additional discounts or other promos?

Yes. Sign up for our e-Newsletter in the footer below for special monthly promotions.

What are the payment options?

We accept VISA, MasterCard, American Express, and Discover Card. Please call our sales support team for credit terms information at 1-800-547-1514 or 503-684-4482.

How long does it take to get your order?

It usually takes 10 - 14 business days. We try very hard to process and ship orders within 2 business days, although during our busy season (October - March) it may take a few days longer. We ship most orders via UPS ground service from Portland, Oregon.

Can I purchase wholesale if my business is located outside the US?

We do partner with many International distributors and would be happy to provide you with the contact information of the distributor in your country. If your retail store is located in a country where there is no current distributor, we can discuss additional options. Please email international-sales@stashtea.com for further information.

How can I purchase racks and tea chests?

Please call 1-800-547-1514 or 503-684-4482 and speak with wholesale sales support.